This guide will walk you through steps to either get your keypad back up and running or properly diagnose the problem.
Keypad shows no sign of life (all LEDs off)¶
This is most likely caused by a bad USB cable or port, so try changing both. You should also make sure that the cable is fully pushed in on both ends.
One of my switches isn’t working consistently¶
Try swapping the switch with an adjacent key and see if the issue persists.
The keys I enter aren’t mapping properly¶
Make sure you’re entering your modifiers first.
Make sure you’re entering 3 keys or less (including modifiers.)
Enter xx (lowercase) after entering a modifier if you don’t wish for any additional keys to be mapped to that key. Otherwise, enter the remaining keys.